Important Information!

When will my order ship?

Updated 09/18/2020

Important UPS Service Alert

UPS currently has suspended the Service Guarantee for all United States services including Ground, UPS 2nd Day Air, UPS Next Day Saver and Next Day Early Morning, UPS Saturday Delivery.  This means UPS will not refund any shipments which may be delayed during this time.  Please visit UPS.com for the latest details regarding this suspension.

 

Turn around times for custom transfer orders are based on our standard working business hours. We manufacture Monday - Friday. Orders placed via our online store will be processed the next business day. We observe most United States Holidays and during a holiday schedule we will process your order on the next business day following the holiday.

Daily Order Cut off time:

3:00 PM E.S.T (except online orders placed on weekends)

Online Orders with multiple product types

Most products ship in either (1) business day or (2) business days. If your online order has multiple products with different production turn times, we will ship both orders using the products longest production schedule.

Table Product Type Production Days Example
15¢ Varsity & 25¢ Vintage (single image program) 1

Order before 3:00 Friday - Ships Monday

After 3:01 Friday - Ships Tuesday

22¢ Stretch 2

Order before 3:00 Friday - Ships Monday

After 3:01 Friday - Ships Tuesday

15¢ Nylon 2

Order before 3:00 Friday - Ships Tuesday

After 3:01 Friday - Ships Wednesday

1, 2, 3 Color Gang Sheets - Varsity, Classic & Vintage 2

Order before 3:00 Friday - Ships Tuesday

After 3:01 Friday - Ships Wednesday

75¢ Single Image (Varsity) & $1.00 Vintage Single Image 2

Order before 3:00 Friday - Ships Tuesday

After 3:01 Friday - Ships Wednesday 

Unlimited Color Varsity (single image) 2

Order before 3:00 Friday - Ships Tuesday

After 3:01 Friday - Ships Wednesday

Unlimited Color Varsity (gang sheets) 2

Order before 3:00 Friday - Ships Tuesday

After 3:01 Friday - Ships Wednesday

Neon Color Varsity (gang sheets) 2

Order before 3:00 Friday - Ships Tuesday

After 3:01 Friday - Ships Wednesday

Tagless Label (Custom Cut) 5

Order before 3:00 Friday - Ships Thursday

After 3:01 Friday - Ships Friday

Stock Numbers 1

Order before 3:00 Friday - Ships Monday

After 3:01 Friday - Ships Tuesday

Custom Name Transfers 2

Order before 3:00 Friday - Ships Tuesday

After 3:01 Friday - Ships Wednesday

Heat Press Machines 2

Order before 3:00 Friday - Ships Tuesday

After 3:01 Friday - Ships Wednesday

Nylon & Poly Pro & Stretch (gang sheets) 3

Order before 3:00 Friday - Ships Wednesday

After 3:01 Friday - Ships Thursday

Available Shipping Methods

Our standard shipping company is United Parcel Service (UPS). We prefer UPS because they pick up late in the evening which gives us the best opportunity to print / cut and pack your order.  All Shipments are based on Business Days (except as noted).

United States Postal Service / aka / USPS (optional by request).

Customers can request USPS Priority Mail and Priority Mail Express.  Please add 1 extra business day to orders when using any USPS Service.  USPS picks up from our facility each business at 11:30 AM.  Our system is based on our UPS pick up which is late in the evening.  For this reason, your order will be picked up by USPS on the next business day.

UPS Shipping Options are:

UPS Next Day Air - Early 

  • Next business day delivery available as early as 8:00 A.M. to most major cities in the U.S. or by 9:30 A.M. to most other cities

UPS Next Day Air

  • UPS Next Day Air serves more ZIP codes and more businesses by both 10:30 A.M. and 12:00 P.M. - Ships Next Business Day

UPS Next Day Air - Saver

  • Next business day afternoon delivery. 
  • Delivery by 3:00 P.M. or 4:30 P.M. to most commercial destinations, by end of day for residential locations  

UPS 2nd Day Air

  • Ships in 2 business days by end of day

UPS Next Day Air - Saturday Delivery

  • Available to most businesses.  Not always available for some residential deliveries.

UPS Standard Ground

  • Most affordable delivery method.  Click here for UPS Ground Map! (Enter from Zip code 07430)

Need a shipping alternative to UPS?  Contact our support team and we will give you some options which may include:

FedEx, USPS, DHL (International only). 

UPS Ground Shipping Map - Showing number of days via UPS Ground Service (UPDATED 10-01-2020)

UPS Ground Service Map

What could possibly delay my order?

We know our customers need their orders as fast as possible. We do everything we can do make sure your order ships on time. There are some cases in which a delay in your order can occur

Here are a few examples of what can delay your order.

Order gets submitted with artwork which is below our specific requirements. Typically we notify you when your art is not print ready. Most notifications are sent via the email address assigned to your online account. Please be sure to check your email within 24 hours of placing your order in case there is any art concern. If we don’t hear back, this will delay your order. Your production schedule begins when the art is finalized.

Weather can delay your order. We ship via UPS, FedEX and USPS. If any shipper announces a weather delay, you can expect your order to also be delayed. Unfortunately, Mother Nature is beyond our control.

Go Back