We Are Open! - Click here for important information!

Where is my tracking number?

Our online order system is open 24 hours a day - Seven days a week!  You can find important information about your order all in one place! Before making the call, simply "Log in" to your Online Storefront. 

Step 1

Once you log in "roll over" your name and click on "Order History & Status"

Log In Screen

Step 2

In the "Order History & Status" menu, simply locate the order number you need tracking status on and click on the order number.

Order History & Status

Step 3

After clicking on the order, simply scroll down to the "Shipment Details" section. To the right of each order you will find the "Tracking Number" link.  Click on the link for updated tracking information.

 

Step 4

After clicking on the link, your browser will open with the current tracking status of your order.

 

Daily Order Cut off time:

3:00 PM E.S.T (except online orders placed on weekends)

Online Orders with multiple product types

Most products ship in either (1) business day or (2) business days. If your online order has multiple products with different production turn times, we will ship both orders using the products longest production schedule.

Table Product Type Production Days Example
15¢ Varsity 1 Order before 3:00 Friday - Ships Monday
22¢ Stretch 1 Order before 3:00 Friday - Ships Monday
15¢ Nylon 1 Order before 3:00 Friday - Ships Monday
1, 2, 3 Color Gang Sheets 2 Order before 3:00 Friday - Ships Tuesday
75¢ Single Image (Varsity) 2 Order before 3:00 Friday - Ships Tuesday
Unlimited Color Varsity (single image) 2 Order before 3:00 Friday - Ships Tuesday
Unlimited Color Varsity (gang sheets) 2 Order before 3:00 Friday - Ships Tuesday
Neon Color Varsity (gang sheets) 2 Order before 3:00 Friday - Ships Tuesday
Tagless Label (Custom Cut) 4 Order before 3:00 Friday - Ships Thursday
Stock Numbers 1 Order before 3:00 Friday - Ships Monday
Custom Name Transfers 2 Order before 3:00 Friday - Ships Tuesday
Heat Press Machines 2 Order before 3:00 Friday - Ships Tuesday

Available Shipping Methods

Our standard shipping company is United Parcel Service (UPS). We prefer UPS because they pick up late in the evening which gives us the best opportunity to print / cut and pack your order.  All Shipments are based on Business Days (except as noted).

UPS Shipping Options are:

UPS Next Day Air - Early 

  • Next business day delivery available as early as 8:00 A.M. to most major cities in the U.S. or by 9:30 A.M. to most other cities

UPS Next Day Air

  • UPS Next Day Air serves more ZIP codes and more businesses by both 10:30 A.M. and 12:00 P.M. - Ships Next Business Day

UPS Next Day Air - Saver

  • Next business day afternoon delivery. 
  • Delivery by 3:00 P.M. or 4:30 P.M. to most commercial destinations, by end of day for residential locations  

UPS 2nd Day Air

  • Ships in 2 business days by end of day

UPS Next Day Air - Saturday Delivery

  • Available to most businesses.  Not always available for some residential deliveries.

UPS Standard Ground

  • Most affordable delivery method.  Click here for UPS Ground Map! (Enter from Zip code 07430)

Need a shipping alternative to UPS?  Contact our support team and we will give you some options which may include:

FedEx, USPS, DHL (International only). 

What could possibly delay my order?

We know our customers need their orders as fast as possible. We do everything we can do make sure your order ships on time. There are some cases in which a delay in your order can occur

Here are a few examples of what can delay your order.

Order gets submitted with artwork which is below our specific requirements. Typically we notify you when your art is not print ready. Most notifications are sent via the email address assigned to your online account. Please be sure to check your email within 24 hours of placing your order in case there is any art concern. If we don’t hear back, this will delay your order. Your production schedule begins when the art is finalized.

Weather can delay your order. We ship via UPS, FedEX and USPS. If any shipper announces a weather delay, you can expect your order to also be delayed. Unfortunately, Mother Nature is beyond our control.

Go Back